Memoria Direct Cremation & Funerals Opiniones 

4277
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is a sensitive topic but Karen was empathetic and patient and answered all of my queries. She was happy to phone me back to allow me time to consult with my family and there was no hard sell . W... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spoke to Karen from Memoria, had purchased a funeral plan and I needed to add a couple of things. Karen was very helpful and from the First step, which was me, enquiring, to buying the plan, everyt... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very clear and helpful, professional interaction. Easy to contact and UK based. Registered and regulated by the FCA. Just felt reassured that this is a reliable company. Special thank you to Karen -... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything explained fully, Karen answered all our questions and was never pushy. She was very polite and made a delicate experience easy to deal with.

Información sobre la empresa

  1. Seguros funerarios

Escrito por la empresa

Home of the UK's lowest price and top-rated 5-star Direct Cremation Plan. We are experts in creating the perfect farewell through our sister companies Memoria Funerals and Memoria Direct Cremation. Whether you want a simple no-fuss cremation or a more personalised bespoke funeral with a service, you can trust us to create the perfect dignified farewell.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,9

Todas las opiniones

(4277)

1016 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gill was very informative and helpful

Gill was very informative and helpful, made it all so easy 🙂

1 de septiembre de 2026
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Respuesta de Memoria Direct Cremation & Funerals

We're here for you whenever you need us. Thank you for your trust.

Valorada con 5 estrellas sobre 5

Brilliant customer service

Great information on telephone call and very easy online application

1 de septiembre de 2026
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Respuesta de Memoria Direct Cremation & Funerals

We're glad we could provide the support you needed. Your review is greatly appreciated.

Valorada con 5 estrellas sobre 5

I had considered the matter of…

I had considered the matter of cremation for some time and having discussed the issue with my daughter and son decided to do some research.
After contacting a number of companies I spoke to Jill at Memorial Funerals and found her response very clear, straightforward and understandable. It was therefore easy to decide to go ahead with a funeral plan

24 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

Thank you so much for your kind words! If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Valorada con 5 estrellas sobre 5

Spoke to a lady called Jill

Spoke to a lady called Jill. She was really helpful and supportive.
Made the whole process easy with her thougjtful care, Jill explained everything thoroughly.

1 de septiembre de 2026
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Respuesta de Memoria Direct Cremation & Funerals

Thank you for sharing your experience with us. It was an honour to assist you.

Valorada con 5 estrellas sobre 5

Exceptional care and compassion

We were extremely grateful for the care and professionalism shown by the team during such a difficult time. In particular, Teresa was incredibly kind, compassionate and supportive throughout, helping to make what was a very difficult process feel that little bit easier. We always felt that everything was handled with dignity, respect and genuine care. Thank you, Teresa, and everyone involved, for looking after us so thoughtfully during such a difficult time.

10 de junio de 2026
Opinión espontánea
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Respuesta de Memoria Direct Cremation & Funerals

Thank you for sharing your positive experience with us. It's incredibly rewarding to know that our services provided comfort and reassurance during a difficult time. Your feedback fuels our passion for serving our community with compassion and professionalism. We're here for you whenever you need us.

Valorada con 5 estrellas sobre 5

Excellent service

Myself and my partner could not have had a better experience with Memoria. Everyone we interacted with was compassionate and helpful. Sam D took our initial enquiry and talked through options with us. It is largely thanks to the conversations we had with her that we chose Memoria. Our funeral arranger Rhonda M was absolutely brilliant, nothing was too big or too small and everything was arranged with care and according to our wishes, including late in the day alterations and requests. She kept us well informed throughout the process. Her kindness at such a difficult time was so appreciated, and we will always be grateful to her for supporting and enabling us to create a fitting tribute to, and a beautiful celebration of, my partner's dear mum. Our funeral director and celebrant Nigel S was wonderful. He crafted and delivered a respectful, fitting and rather beautiful eulogy and the service was exactly as we had planned. He also went above and beyond to fulfill a last-minute request. Thank you once again, we couldn't have done it without you. We would not hesitate to recommend Memoria.

13 de agosto de 2026
Opinión espontánea
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Respuesta de Memoria Direct Cremation & Funerals

We're touched by your heartfelt review. It was an honour to assist you in arranging a fitting tribute for your loved one. Your satisfaction is our top priority, and we're thrilled to have been able to meet your needs during this difficult time. Please know that we're always here for you if you need anything in the future.

Valorada con 5 estrellas sobre 5

Prompt replying phone-call

Prompt replying phone-call, polite and efficient in all regards.

24 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

Thank you for taking the time to leave a positive review. We're humbled by your words.

Valorada con 5 estrellas sobre 5

Easy information

Easy information, no selling just advice.

27 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

We're glad we could provide the support you needed. Your review is greatly appreciated.

Valorada con 5 estrellas sobre 5

The advisor Karen

The advisor, Karen, made every thing easy for me. She explained every thing in detail and answered all queries.
I felt very happy to go ahead with the plan.

27 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

We're touched by your feedback and grateful for the opportunity to serve you.

Valorada con 5 estrellas sobre 5

Best customer service out of the three…

Best customer service out of the three choices that was of interest to myself, received brochures through the post very quickly and not hassled by telephone until I made the first contact , Shaun then rang me, who was so polite,friendly and helpful a credit to Memoriafunerals.

25 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

Thank you for sharing your experience with us. It was an honour to assist you.

Valorada con 5 estrellas sobre 5

When I needed to my funeral I wanted to…

When I needed to my funeral I wanted to Co-Op Funerals. They were really hopeful and kind so I did accept my funeral from them. Paperwork has been sent to me. I can now have life until I passed away. Thank you so much.

19 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

Your kind review brightened our day. Thank you for allowing us to assist you.

Valorada con 5 estrellas sobre 5

Such a professional service

Such a professional service , during the worst time of my life. Sam was lovely throughout.
Only draw back was my paying for delivery of the ashes , but the delivery date was going to be after the internment, so i had to go and collect the ashes.

17 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

Thank you so much for your kind words. We’re truly grateful that you chose us to support you during such an incredibly difficult time, and we’re pleased to hear that Sam was able to provide the care and professionalism you needed.

We’re sorry that the timing of the ashes delivery meant you had to make an additional journey to collect them. We completely understand how important it is for everything to be in place ahead of the internment, and we appreciate you bringing this to our attention.

Thank you again for your feedback and for trusting us during such a difficult time.

Valorada con 5 estrellas sobre 5

Had a great personal time talking to…

Had a great personal time talking to the person about our requirements for i funeral arrangements gave 5 stars

17 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

We're deeply grateful for your positive feedback.

Valorada con 5 estrellas sobre 5

Helpful, friendly and efficient

Buying a direct creation plan I found Memoria to be informative, friendly, helpful and efficient.

24 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

Thank you for taking the time to leave a positive review. We're humbled by your words.

Valorada con 5 estrellas sobre 5

The service was very efficient and kind…

The service was very efficient and kind and made a sad situation as good as it could be, your staff are very thoughtful people and treat customers like their own family

17 de agosto de 2026
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Respuesta de Memoria Direct Cremation & Funerals

We're grateful for your kind words and glad we could support you. Take care.

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