This is a sensitive topic but Karen was empathetic and patient and answered all of my queries. She was happy to phone me back to allow me time to consult with my family and there was no hard sell . W... Ver más
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Consulta las opiniones de los clientes
I spoke to Karen from Memoria, had purchased a funeral plan and I needed to add a couple of things. Karen was very helpful and from the First step, which was me, enquiring, to buying the plan, everyt... Ver más
La empresa ha respondido
Very clear and helpful, professional interaction. Easy to contact and UK based. Registered and regulated by the FCA. Just felt reassured that this is a reliable company. Special thank you to Karen -... Ver más
La empresa ha respondido
Everything clearly and patiently explained. Questions answered. Confirmation and Information sent out immediately. Unlike other companies there are no expensive tv ads. No enticements like speci... Ver más
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Información sobre la empresa
Escrito por la empresa
Home of the UK's lowest price and top-rated 5-star Direct Cremation Plan. We are experts in creating the perfect farewell through our sister companies Memoria Funerals and Memoria Direct Cremation. Whether you want a simple no-fuss cremation or a more personalised bespoke funeral with a service, you can trust us to create the perfect dignified farewell.
Información de contacto
Units 1 & 2 Willows Gate Stoke Lyne Road, Stratton Audley OX27 9AU, OX27 9AU, Bicester, Reino Unido
- 0800 007 3580
- info@memoriafunerals.co.uk
- memoriafunerals.co.uk
4,9
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 66% de las opiniones negativas
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Funeral plan made easy
Very polite,and informative and would like to especially thank Tracey with whom nothing was to much trouble.Highly recommend.
7 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
We're here for you whenever you need us. Thank you for your trust.
So understanding and professional
So understanding and professional. Made it all so easy and so much less stressful. Last minute changes were accommodated and dealt with .would highly recommend this company. Can't fault it.
23 de junio de 2026
Respuesta de Memoria Direct Cremation & Funerals
Your words truly mean a lot to us. It's always our aim to alleviate as much stress as possible during the funeral planning process, and we're delighted to hear that we succeeded in meeting your expectations. Thank you for entrusting us with such an important task.
Memoria dealt with the passing of my…
Memoria dealt with the passing of my father , in a very dignified and caring manner ,
We really appreciated the regular contact and updates .
And the unhurried caring delivery of his ashes .
4 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
Your words warm our hearts and reaffirm our commitment to providing exceptional service to every family we serve. We're grateful for the opportunity to have been there for you during this challenging time, and we're here to support you in any way we can. Thank you for allowing us to be a part of your journey.
Karen was awesome didn't rush it wasn't…
Karen was awesome didn't rush it wasn't speaking from a script completely made sure I understood everything very patient and professional couldn't recommend Memoria and Karen enough.
4 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
Your words warm our hearts and reaffirm our commitment to providing exceptional service to every family we serve.
It was so easy for me
It was so easy for me. The lady I spoke to was very helpful and friendly.
27 de agosto de 2026
Respuesta de Memoria Direct Cremation & Funerals
Your satisfaction is our priority. We appreciate your feedback.
Karen of Memoria …..most excellent employee of said Company.
Karen, to whom I spoke, explained everything to me, answered questions, was calm and gentle at all times, and knew exactly what was what, which gave me every confidence that I had chosen the right funeral company, Memoria. l am so happy and relieved that this matter has now been attended to so satisfactorily!
4 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
Thank you so much for your kind words! If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.
Easy to do
Easy to do, been meaning to do this for a few years and these people make no fuss are concise and clear.
4 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
We're deeply grateful for your positive feedback.
So understanding when I got upset they…
So understanding when I got upset they explained everything for me so I know what was happening with mum I got updates to let me know how things went
27 de junio de 2026
Opinión espontánea
Respuesta de Memoria Direct Cremation & Funerals
We're grateful for your kind words and glad we could support you. Take care.
100 % recommend
From start to finish of setting up my plan Gill was absolutely amazing, answered every question I had, accommodated every requirement and was so professional yet caring, would 100% recommend!
3 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
Thank you so much for your kind words! If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.
Advert is a bit misleading
Advert is a bit misleading. It could show ( upfront) the price of an immediate cremation service, and the price of a future cremation.
That said, the customer service was excellent 👌.
2 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
Thank you for taking the time to leave us a review. We’re really pleased to hear that you received excellent customer service.
We also appreciate your feedback regarding how our pricing is presented. We want our information to be as clear and transparent as possible, so we will take your comments on board and review how the different options and prices are communicated.
Thank you again for your feedback and for choosing Memoria.
Respuesta de Memoria Direct Cremation & Funerals
We're here for you whenever you need us. Thank you for your trust.
Very efficient and sympathetic when my…
Very efficient and sympathetic when my Dad passed away recently , Sam Duffett dealt with everything for us everything was done quickly and she kept us informed regularly , at a very sad time we felt that Memoria was looking after us .excellent service would definately recommend
5 de junio de 2026
Opinión espontánea
Respuesta de Memoria Direct Cremation & Funerals
Thank you for sharing your experience with us. It was an honour to assist you.
Very professional …
My wife and I had been thinking of a prepaid funeral plan for both of us for a while but kept putting it off. We finally decided to sort once and for all and came across Memoria Funerals online and contacted them via their online form.
Gill called me the next day. She took time to go through the types of plans available and emailed all of the information over for the plan we had chosen. Gill called me again today at the agreed time to finalise everything.
Gill is a lovely, compassionate and understanding lady who puts you at ease on a topic which isn't always easy to talk about.
3 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
Your words warm our hearts and reaffirm our commitment to providing exceptional service to every family we serve.
Very helpful and explained everything…
Very helpful and explained everything in detail
3 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
We're here for you whenever you need us. Thank you for your trust.
10/10 customer service
10/10 customer service, made a very difficult conversation more bearable
3 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
We're deeply grateful for your positive feedback.
Respuesta de Memoria Direct Cremation & Funerals
We're grateful for your kind words and glad we could support you. Take care.
The lady who took me through everything…
The lady who took me through everything was absolutely amazing I would highly recommend Memoria
2 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
We're grateful for your kind words and glad we could support you. Take care.
Gillian was so helpful and…
Gillian was so helpful and understanding she gets 10/10 give my best wishes 👍
1 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
We're deeply grateful for your positive feedback.
Gill was very informative and helpful
Gill was very informative and helpful, made it all so easy 🙂
1 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
We're here for you whenever you need us. Thank you for your trust.
Brilliant customer service
Great information on telephone call and very easy online application
1 de septiembre de 2026
Respuesta de Memoria Direct Cremation & Funerals
We're glad we could provide the support you needed. Your review is greatly appreciated.
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