We were looked after by Marius having booked an appointment & test drive. Marius was very friendly, easy to chat with without being pushy & explained all our options. From first appointment through to... Ver más
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Consulta las opiniones de los clientes
Having been in contact with Abigail when we were looking at cars for myself previously, when the time came for my Mum to downsize her car we knew exactly who to speak to. Abigail quickly found my M... Ver más
Had a very nice surprise walking into Richmond MG showroom. So many great cars I chose th Zs trophy hybrid + with the help of Marius a very friendly professional member of staff nothing was too much.... Ver más
Marius was a credit to the company. He made the whole process of getting a mobility car so easy. If we didn't understand anything he would take his time and explain it to us. If all salesman are t... Ver más
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Concesionario Hyundai
- Concesionario Skoda
- Estación de inspección de automóviles
- Servicio de automóvil
Sobre Richmond Motor Group
Escrito por la empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery and Geely.
We pride ourselves on stocking a vast range of quality vehicles; used cars through our Richmond Select programme, nearly new cars and cars directly from the manufacturers.
Whether it's helping to find the perfect Motability Scheme solution to suit all your driving needs, or whether you’re interested in expanding your business fleet with our brand new cars, we have teams of specialists to make sure you find exactly what you’re looking for.
Not only that, we have a team of motoring experts who offer comprehensive servicing for all makes of vehicles from our state-of-the-art workshops.
Contact Us >Información de contacto
Fitzherbert Road, PO6 1RU, Portsmouth, Reino Unido
- 02392 221 441
- customercare@richmondmotorgroup.com
- richmondmotorgroup.com
4,8
Excelente
9 mil opiniones
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I would give more than 5 stars if I…
I would give more than 5 stars if I could. Elliot Falkner was amazing. It took a while for my car to arrive but he was always positive and apologetic, even though the delay was not his fault. The car is amazing and I would definitely recommend Elliot and the dealership to anyone. Elliott made me feel so special when I collected my car and I have loved driving it every day since.
8 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We are so pleased to hear that you had such a wonderful experience collecting your new vehicle. It is fantastic to know that our team member kept you updated and positive throughout the waiting period, making the handover day feel truly special. We appreciate your kind recommendation and hope you continue to love driving your amazing new car every single day!
Very poor after sales service
Very poor after sales service. Sold a car with no bonnet release. Predictable weaponised ignorance from the sales team afterwards
9 de marzo de 2026
Respuesta de Richmond Motor Group
Hi Paul,
Thank you for taking the time to share your feedback.
Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement.
Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.
Kind regards,
Izzy
Beth delt with our enquiry very…
Beth delt with our enquiry very efficiently she was not pressuring for a sale although we did not have an appointment and Beth was extremely busy she made time to look at our needs and point us in a positive direction we took a car for a test drive on our own with no pressure and although we did not set out to buy a car that day we did !
Beth's calm non pressuring nature and her extensive product knowledge definitely made the difference
Beth took us through the process right through to the hand over which was completed on a Sunday so as to accommodate my working shifts , nothing was too much trouble
Beth also gave a courtesy phone call after a few days to make sure we were completely satisfied with our new car and the service we received
Thankyou
18 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
Thank you so much for this wonderful five-star review! We are absolutely delighted to hear about your fantastic experience purchasing your new car. It is wonderful to know that you received such patient, knowledgeable, and accommodating service, especially with the flexible handover to fit around your work schedule and the thoughtful follow-up call. We always strive to provide a relaxed, pressure-free environment for our customers, and we are thrilled that this approach made such a positive difference for you. We hope you are thoroughly enjoying your new vehicle!
As expected from this garage
As expected from this garage, Mohamed was great from start to the finish. He made the experience very pleasant
22 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We are absolutely delighted to hear that you had such a pleasant experience from start to finish. It is wonderful to know that our team met your high expectations and provided such excellent service. We truly appreciate your kind feedback and five-star rating!
Respuesta de Richmond Motor Group
Thank you so much for your wonderful rating. We are thrilled to hear that you found our team to be so supportive and our assistance beneficial.
Kelly was very friendly & helpful
Kelly was very friendly & helpful. Made the whole experience really pleasant and couldn’t do enough for us! Can’t wait to pick up my new car!
21 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We're so glad to hear that our team member was incredibly friendly and helpful, making your entire experience so pleasant. It's wonderful that they went above and beyond for you, and we hope you absolutely love your new car when you collect it!
Efficient helpful service
Ned Cox was extremely helpful and was able to provide exactly what we asked for, even getting another vehicle for us to test drive from another branch. He was very patient with us and there was no pressure to make a quick decision.
15 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We appreciate your positive feedback and five-star rating! We are delighted to hear that our team member was extremely helpful and patient, even arranging a vehicle from another branch for you to try. We are glad you enjoyed a relaxed, pressure-free experience with us.
Kaitlin was amazing
Kaitlin was amazing, very informative couldn’t do enough for us.
Made us feel very comfortable.
6 de octubre de 2026
Respuesta de Richmond Motor Group
We appreciate your wonderful five-star review! We're absolutely delighted to hear that our team member was so helpful, informative, and went above and beyond to make you feel completely comfortable during your visit.
After 24h of owning my car and not my…
After 24h of owning my car and not my first time buying from Richmond but my first time buying from the Bognor chery team,
What an experience I was well and truly looked after from start to finish. Special mention to Markus and Lou for directly looking after me and for the guy who over sees everything James for coming out and thank me for my business also special touch. Can’t thank you enough guys. Will definitely be back
19 de octubre de 2026
Respuesta de Richmond Motor Group
We are thrilled to hear about your fantastic experience purchasing your vehicle with us. It is wonderful to know that you felt so well taken care of throughout the entire process and that our team members went above and beyond to make you feel valued. Thank you for your continued loyalty, and we look forward to welcoming you back in the future.
Yes the company did well and the sales…
Yes the company did well and the sales man was very helpful, would buy again from Richmonds.
19 de octubre de 2026
Respuesta de Richmond Motor Group
We appreciate your fantastic review and five-star rating! We are delighted to hear that our team member was so supportive during your visit, and we look forward to welcoming you back in the future.
Callum was brilliant from start to…
Callum was brilliant from start to finish. Buying a car can be quite daunting but he made it really easy. We'll be back for our next car.
16 de octubre de 2026
Respuesta de Richmond Motor Group
We are delighted to hear that purchasing your vehicle was such a smooth and stress-free process. It is wonderful to know you felt so well supported throughout, and we truly look forward to welcoming you back again in the future.
Excellent service from Nicola
Excellent service from Nicola and really great communication
19 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
Thank you for the fantastic five-star review! We are so pleased to hear that you received excellent service and appreciated the clear, prompt updates throughout your experience. Your kind feedback means a lot to our team.
Wow finally Hyundai have employed a…
Wow finally Hyundai have employed a women. What a positive and refreshing addition. Nicola at the Farlington/portsmouth branch is simply a breath of fresh air. As a female married couple we were treated with respect. We have shopped at this branch for years and the difference Nic made to our buying journey was outstanding. We will remember the day. She even put a bow on the car when we picked it up. Girls please support this young lady, you will not be disappointed. This was the best experience we have had in over 15 years of buying cars from Hyundai.
17 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We are so deeply touched by your wonderful review. Hearing how respectful, uplifting, and memorable your recent car purchasing journey was means the world to us. We strive to provide an inclusive and welcoming environment for everyone, and we are delighted that the special touches made your delivery day so extra meaningful. Thank you for being such loyal customers over the years, and we truly appreciate your kind recommendation.
First class motabilty service and cars…
First class motabilty service and cars are surpurb
17 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We are glad you enjoyed your experience with our Motability service and high-quality vehicles. Thank you very much for your feedback.
Excellent service from Marius
Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.
17 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We appreciate your fantastic review and five-star rating! We are so pleased to hear that our team member provided amazing service, kept you updated, and made the entire process smooth and straightforward for you.
Dylan was such a great guide in the…
Dylan was such a great guide in the buying process and cannot fault his customer service! Thank you for everything you did for us !
16 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We appreciate your wonderful feedback and five-star rating! We are so glad to hear that you received great customer service and felt well-supported throughout the entire purchasing experience.
Respuesta de Richmond Motor Group
We are happy to hear that you had such a wonderful experience with our supportive team, and we sincerely thank you for sharing your positive feedback.
Respuesta de Richmond Motor Group
We are glad you enjoyed your experience with our team and truly appreciate your positive feedback regarding the assistance we provided.
Our experience was excellent from start…
Our experience was excellent from start to finish. Jakub listened to our must-haves in a car and immediately responded to this with his suggestions. We didn’t feel rushed at any point and Jakub answered all of our questions. We also requested last minute the car be ready 2 days early, and he ensured the car went through the prep in time so it was ready for us to collect! Fantastic service - thank you Jakub!
16 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We are so pleased to hear that you had an excellent experience from start to finish. It is wonderful that our team member listened to your preferences, answered all of your questions without making you feel rushed, and successfully accommodated your last-minute timeline for collection. Thank you for sharing your positive feedback and for choosing us for your purchase.
Great service from Maz Miah at Hyundai
Great service from Maz Miah at Hyundai Bognor Regis. Purchased a car with him a few cars ago and then came back so my daughter could get her new car. Highly recommend
16 de octubre de 2026
Opinión espontánea
Respuesta de Richmond Motor Group
We are so thrilled to hear that you returned to us for another vehicle purchase! It means the world to us that you trusted our team to help your daughter find her new car as well. Thank you for the high recommendation and for being such a loyal customer.
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