Richmond Motor Group Opiniones 

9007
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were looked after by Marius having booked an appointment & test drive. Marius was very friendly, easy to chat with without being pushy & explained all our options. From first appointment through to... Ver más

Valorada con 5 estrellas sobre 5

Having been in contact with Abigail when we were looking at cars for myself previously, when the time came for my Mum to downsize her car we knew exactly who to speak to. Abigail quickly found my M... Ver más

Valorada con 5 estrellas sobre 5

Had a very nice surprise walking into Richmond MG showroom. So many great cars I chose th Zs trophy hybrid + with the help of Marius a very friendly professional member of staff nothing was too much.... Ver más

Valorada con 5 estrellas sobre 5

Marius was a credit to the company. He made the whole process of getting a mobility car so easy. If we didn't understand anything he would take his time and explain it to us. If all salesman are t... Ver más

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Estación de inspección de automóviles
  7. Servicio de automóvil

Sobre Richmond Motor Group

Escrito por la empresa

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Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery and Geely.

We pride ourselves on stocking a vast range of quality vehicles; used cars through our Richmond Select programme, nearly new cars and cars directly from the manufacturers.

Whether it's helping to find the perfect Motability Scheme solution to suit all your driving needs, or whether you’re interested in expanding your business fleet with our brand new cars, we have teams of specialists to make sure you find exactly what you’re looking for.

Not only that, we have a team of motoring experts who offer comprehensive servicing for all makes of vehicles from our state-of-the-art workshops.

Contact Us >

Información de contacto


4,8

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(9007)

1655 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really great service from Maz Miah

Really great service from Maz Miah at Hyundai Bognor Regis. Was so helpful throughout the process of buying my new car and answered any questions I had. Highly recommend.

16 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so glad to hear that you received really great service during your car purchasing journey. It is fantastic to know that our team member was so helpful in answering all of your questions along the way. Thank you for your kind words and high recommendation!

Valorada con 5 estrellas sobre 5

Excellent Buying Experience

Excellent experience buying from Nicola. Friendly, efficient, knowledgeable and an all round asset to your company. Looking forward to collecting my i20 very soon!

16 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

Thank you so much for the wonderful five-star review! We are delighted to hear that you had such a positive experience purchasing your new car and felt so well taken care of throughout the process. We hope you truly enjoy driving your new vehicle once you pick it up!

Valorada con 5 estrellas sobre 5

Sam is so help to us perfect service…

Sam is so help to us perfect service thanks sam

16 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so pleased to hear that you experienced excellent assistance and received such attentive care. Thank you for taking the time to share your wonderful feedback with us!

Valorada con 5 estrellas sobre 5

M Dalton

Ben was very helpful and ensured the process proceeded smoothly so that when I picked up the car all the additional extras were in place. It was a relief to not have any pressure applied when looking at the car and throughout the whole buying experience.

1 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your positive feedback! We are delighted to hear that our team member provided supportive, pressure-free service and ensured that everything was prepared smoothly for your collection day. It is wonderful to know you had such a stress-free car purchasing experience.

Valorada con 4 estrellas sobre 5

Communication with Will very good and…

Communication with Will very good and sorted out all the paperwork for us. Lovely car and good part-exchange for my old car. Overall, very pleased. Thank you.

15 de octubre de 2026
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Respuesta de Richmond Motor Group

We're so glad to hear that you had clear communication and that all the paperwork was handled smoothly for you! It's wonderful that you love your new vehicle, had a great trade-in experience, and are so pleased overall.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Staff went out of their way to meet my needs. Exceeded expectations.

15 de octubre de 2026
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Respuesta de Richmond Motor Group

We're happy to hear that our team provided such helpful support and made your visit memorable.

Valorada con 5 estrellas sobre 5

Went in for a car.. came out with a CHERY?!?!

Well… I never thought I'd find myself writing a review about a car named after a fruit, but here we are!!

Once I'd got over the fact it sounded more at home in a Mr Kipling box, I was sold!

My son now travels to school in a heated massage seat, feet up on his footrest and I'm half expecting him to ask for a complimentary dressing gown and a glass of cucumber water as he leaves!

The headrest speakers? Genius! I can actually hear phone calls without broadcasting my entire conversation to three lanes of traffic while doing my best Dom Joly impression… "HELLO?! I'M ON THE PHONE!" If you know, you know! 😂

Then there's Pet Mode… The car stays cool and the alarms stay off. Perfect! I just need to decide whether I'm emotionally ready to let something that licks its own bottom and rolls in anything she considers doggy Chanel No. 5 into my shiny, spangly new car! 🫣 It's the Daddy or Chips debate all over again!

As a person of a certain age (no judgement please), the brain fog is real! I've been known to put my keys in the fridge and search for my phone whilst speaking on it! Thankfully, the car tells me if I've left my keys or phone behind and locks itself when I walk away (provided I've actually remembered to take the key with me! 🤣).

I can even ask it to open the windows… and it actually listens and does it! As a mum of three, that's a first!

Speaking of children… somewhere in this word vomit I've failed to mention that my daughter, Sophia, sold me the car at Richmond Chery Bognor!

Admittedly, Sophia had a bit of a head start. She knew I needed something economical for work, big enough for bikes, university moves, the dog and the occasional tip run.

This was my first brand new car.. and I had plenty of daft, unfiltered mum questions (in my defence Sophia did spend her childhood asking me a million questions.. so I kindly returned the favour in one afternoon! 😂).

She was exceptional!

Professional, knowledgeable, patient (not sure where she got that from 👀 😜) and genuinely brilliant at what she does.

Sophia made the whole experience easy.

I'd absolutely recommend Sophia… Not just because she's my daughter, but because she's genuinely fantastic at her job.

12 de octubre de 2026
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Respuesta de Richmond Motor Group

We are happy to hear that your experience purchasing your very first brand new vehicle was such a joy. Thank you so much for taking the time to share such a detailed and humorous review with us. It is wonderful to know that the luxury features, from the relaxing heated seating and headrest speakers to the intelligent safety alerts and pet-friendly settings, are making daily commutes and family trips so much easier. Navigating all the options on a new model can certainly feel overwhelming, so we are glad that your family member provided such exceptional, patient, and knowledgeable assistance throughout the entire process. Having a trusted guide to answer every unfiltered question makes all the difference when selecting a versatile vehicle that can handle work commutes, dog trips, and university moves alike. We truly appreciate your feedback and are delighted that the seamless technology and hands-free features are bringing so much convenience to your daily routine. We look forward to keeping your vehicle running smoothly for all of your upcoming family adventures.

Valorada con 5 estrellas sobre 5

Super Professional Service

I am a happy chappie! Just picked up my new Geely EX5 Max from Josh at Richmond Portsmouth. First Class professional Service from Josh who has also proven to be very helpful and truly customer-focussed.
Throughout the sales process there was no pressure or hard-sell tactics; the entire arrangement was very efficient and quite simple. I am very happy with my purchase and I fully recommend Josh and Richmond Motor Group Portsmouth. If you are considering purchasing a Geely I strongly recommend you visit Richmond at Newgate Lane Fareham.

15 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

Thank you so much for leaving such a fantastic review! We are delighted to hear that your recent vehicle purchase was smooth, efficient, and free from any pressure. It is wonderful to know that you experienced friendly, professional, and customer-focused service from start to finish. We truly appreciate your high recommendation and wish you many happy miles in your new car!

Valorada con 5 estrellas sobre 5

Joey did a great job in responding to…

Joey did a great job in responding to our questions and explaining the car well.

9 de octubre de 2026
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Respuesta de Richmond Motor Group

We're so glad to hear that our team member was thorough in answering your questions and explaining your vehicle. Thank you for taking the time to share your positive feedback and five-star rating!

Valorada con 5 estrellas sobre 5

All staff were friendly and…

All staff were friendly and knowledgeable, great customer service

14 de octubre de 2026
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Respuesta de Richmond Motor Group

We appreciate your five-star rating! We are so glad to hear that our team was friendly, knowledgeable, and provided you with great service.

Valorada con 5 estrellas sobre 5

jag was an amazing chap,sorted me out…

jag was an amazing chap,sorted me out ,very understanding ,helpful,all round top top man

11 de octubre de 2026
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Respuesta de Richmond Motor Group

We appreciate your fantastic review and five-star rating! We are so delighted to hear that our team member was understanding and helpful, and that they were able to get everything sorted out for you.

Valorada con 5 estrellas sobre 5

Excellent customer service from Sam who…

Excellent customer service from Sam who helped me pick my new MG. I ended up getting exactly what I wanted in the spec and colour I wanted with Sam's help. He kept me updated the whole way along and even took the time to show me how to use everything before I left. I did discover a slow puncture and needed a new tyre after purchase but Sam and his team sorted it out for me so that I wasn't out of pocket. Amazing experience and would definitely go back for another car in the future 🙂 Thank you so much

10 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

Thank you for sharing your wonderful experience! We are thrilled to hear that you were guided to the exact vehicle, specification, and color you were looking for, and that you received fantastic support from start to finish. It is great to know that the minor tire issue was resolved quickly and at no extra cost to you. We truly appreciate your feedback and look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

Maz Miam was a really a great guy

Maz Miam was a really a great guy, can't thank him enough for all he did above and beyond! Would highly recommend all at Richmond Hyundai Bognor Regis

14 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

Thank you so much for the fantastic five-star review! We are delighted to hear that you received such exceptional service and that our team member went above and beyond to assist you. Your high recommendation means a lot to us, and we truly appreciate your support.

Valorada con 1 estrellas sobre 5

Had my MGS5 for almost 15 months

Had my MGS5 for almost 15 months - 12volt battery went flat twice (had to get AA Assistance), radio froze several times, boot failed to open fully and a variety of other issues. They disconnected the radio too, until a “fix” could be found! Raised these with MGUK (Customer Care) they were somewhat sarcastic, telling me they could do nothing remotely!!!!!!!! Car has been back to Richmond 5 times in almost 15 months!! They have now sent a part through to Portsmouth to be “flashed” in the hope that things work again.
So much for MG UK Customer Care - absolutely disinterested - NO care in that department!!! If I could afford a new car, I would have this MGS5 crushed and buy a different car from a more reputable company.
Sorry to sound so grumpy, but I hate being “fobbed-off” after such an expensive outlay of my meagre savings. Grrrrrrrrrrr. My family, neighbours, and I will never touch MG again. So sad, as I was quite excited when first I bought this piece of tin!
PS: I have an email train to prove all this!!!

12 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

Hi Mike,

Thank you for taking the time to share your feedback.

Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement.

Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valorada con 5 estrellas sobre 5

MG HS was the choice of car and…

MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre.
Everyone was efficient and friendly & Marius talked us through the process, test drive etc.
Nothing was too much trouble and I would recommend this centre and especially Marius.

4 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

Thank you so much for the fantastic review and recommendation. We are thrilled to hear that you had such a seamless experience purchasing your new vehicle, from the initial phone call to the test drive. It is wonderful to know our team made you feel so well supported throughout the entire process. Enjoy your new car!

Valorada con 5 estrellas sobre 5

Brought another car from Marius

Brought another car from Marius! That's Two in Four years. Lovely guy, no bs. Made the whole process of buying a new car enjoyable and pain free. Thank you.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are glad you enjoyed your experience returning to us for your second vehicle purchase. Thank you for your review. We appreciate knowing our smooth process made your car buying easy.

Valorada con 5 estrellas sobre 5

My experience with the dealership has been excellent

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedule. He thoroughly explains what the service has covered and is happy to answer questions. Further, he contacts me as soon as he knows when the car will be ready for collection. Very helpful!

13 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so pleased to hear that you had such a great experience with our dealership! It is wonderful to know that our team member was able to accommodate your family's busy schedule, clearly explain your vehicle's service, and keep you updated every step of the way. We truly appreciate your kind feedback and look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Richmond Motor Group Guildford.First class dealership.

Adrian Hill was helpful and always replied on any query. He was polite and I would recommend him if you are thinking of getting a Hyundai model.

8 de octubre de 2026
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Respuesta de Richmond Motor Group

Thank you for the fantastic five-star rating! We are thrilled to hear that you experienced such polite, responsive, and attentive service during your visit. Your kind recommendation means a lot to us, and we hope you thoroughly enjoy your new vehicle!

Valorada con 5 estrellas sobre 5

Harry Khan is extremely helpful

Harry Khan is extremely helpful

13 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so pleased to hear that you had such a great experience with our team. Thank you for taking the time to share this wonderful five-star review with us!

Valorada con 5 estrellas sobre 5

Op was fab very helpful

Op was fab very helpful, greatvdeal

13 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

Thank you for taking the time to share your feedback. We are thrilled to hear that our team provided such helpful service and that you were pleased with the excellent value you received.

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