Richmond Motor Group Opiniones 

9009
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were very impressed by Ned who We had an appointment with to look at MG Urban eco. He was helpful and accompanied us on our test drive. We initially approached MG as the offer of 0% on PCP finance... Ver más

Valorada con 5 estrellas sobre 5

We were looked after by Marius having booked an appointment & test drive. Marius was very friendly, easy to chat with without being pushy & explained all our options. From first appointment through to... Ver más

Valorada con 5 estrellas sobre 5

Marius mokus, was the sales person who helped me. He was brilliant from start to finish. He was very professional, friendly and extremely helpful. I have been to several car showrooms recently and Mar... Ver más

Valorada con 5 estrellas sobre 5

Having been in contact with Abigail when we were looking at cars for myself previously, when the time came for my Mum to downsize her car we knew exactly who to speak to. Abigail quickly found my M... Ver más

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Estación de inspección de automóviles
  7. Servicio de automóvil

Sobre Richmond Motor Group

Escrito por la empresa

Visit Our Website >

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery and Geely.

We pride ourselves on stocking a vast range of quality vehicles; used cars through our Richmond Select programme, nearly new cars and cars directly from the manufacturers.

Whether it's helping to find the perfect Motability Scheme solution to suit all your driving needs, or whether you’re interested in expanding your business fleet with our brand new cars, we have teams of specialists to make sure you find exactly what you’re looking for.

Not only that, we have a team of motoring experts who offer comprehensive servicing for all makes of vehicles from our state-of-the-art workshops.

Contact Us >

Información de contacto


4,8

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(9009)

1655 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Op gave great customer service.

Op gave great customer service.
Very happy

1 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so happy to hear that our team provided you with great customer service. We truly appreciate your kind words.

Valorada con 5 estrellas sobre 5

Service from Nicola was amazing

Service from Nicola was amazing, very helpful and polite. Very happy with my experience.

1 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your wonderful review and five-star rating! We're delighted to hear that our team was very helpful and polite, and that you were very happy with your experience.

Valorada con 5 estrellas sobre 5

From the initial conversation to…

From the initial conversation to picking up the new car Geoff and the team have been superb , the best customer service by a long way

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We're so glad to hear that our team provided superb customer service from your initial conversation to picking up your new car! It's wonderful that you had such a positive experience.

Valorada con 5 estrellas sobre 5

Love my Suzuki

Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderful time with Suzuki

1 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We're absolutely delighted to hear about your excellent experience! It's wonderful that our team provided such amazing customer service, making it a great experience for you and your mum.

Valorada con 5 estrellas sobre 5

Robbie was our salesperson he was very…

Robbie was our salesperson he was very helpful and we would be happy to deal with Robbie again

1 de octubre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member was very helpful, and we look forward to assisting you again.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Staff was very welcoming and highest level of professionalism

27 de septiembre de 2026
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Respuesta de Richmond Motor Group

We appreciate your five-star rating! We're delighted to hear that our team provided excellent service and demonstrated the highest level of professionalism.

Valorada con 5 estrellas sobre 5

We had a great experience purchasing…

We had a great experience purchasing our Suzuki e Vitara, thanks to Robbie. He was friendly, helpful and very knowledgeable throughout the whole process. He made everything straightforward and stress-free, and was always happy to answer any questions we had. Excellent service — thank you, Robbie!
We absolutely love our new car!

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so pleased to hear about your great experience purchasing your new car! It's wonderful that our team member was friendly, helpful, and knowledgeable throughout the process. We're delighted everything was straightforward and stress-free.

Valorada con 5 estrellas sobre 5

The customer service was exceptional

The customer service was exceptional. Jag Singh listened to my needs and was patient and helpful, his customer service was second to none.

27 de septiembre de 2026
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Respuesta de Richmond Motor Group

We're so glad to hear that our team member provided exceptional customer service. It's wonderful that they listened to your needs and were patient and helpful.

Valorada con 5 estrellas sobre 5

Ask for Maz

Maz Miah is everything you hope for in a sales consultant: knowledgeable, attentive, and genuinely invested in helping you find the right vehicle—without any of the pushy high-pressure tactics you so often get at dealerships. He took the time to answer all my questions thoroughly, explained every feature, and made sure I felt completely confident in my decision.
​His professionalism, clear communication, and warm, patient approach set a whole new standard for car buying. Ask for Maz—you’ll be in exceptional hands!

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are absolutely thrilled to hear about your exceptional experience! It's wonderful to know that our team's knowledgeable, attentive, and genuinely invested approach made your car buying journey so positive and stress-free. We're delighted that you felt completely confident in your decision. Thank you for your kind words and high recommendation!

Valorada con 5 estrellas sobre 5

Adrian is always so helpful

Adrian is always so helpful, delighted with my new car. Very happy repeat customer.

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We're so delighted to hear you're happy with your new car and that our team provided such helpful service. We truly appreciate your continued business!

Valorada con 5 estrellas sobre 5

One million percent all round

Joseph has been the greatest from the very start. He’s kept me fully informed on the progress of my order. Patiently answered all my questions on handover, and I’ve already recommended him to mutual motability customers. I’m driving away fully confident in my new car.

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so pleased to hear about your fantastic experience! It's wonderful that our team member kept you fully informed and patiently answered all your questions. We're delighted you're driving away confident in your new car and appreciate your recommendations.

Valorada con 5 estrellas sobre 5

MG4 purchase ex-demo

Kelly Faith was very helpful particularly as we were on holiday during the purchase process. The car was ready to collect when we got back and purchase was very smooth.

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We're so glad to hear that our team member was very helpful during your purchase, especially while you were on holiday! It's wonderful that your car was ready for collection and the process was smooth.

Valorada con 4 estrellas sobre 5

Good experience

Good experience, without being exceptional.
Pros: Friendliness of staff. Reasonable choice of suitable cars.
Cons: Too many emails, without forewarning or explanation, between deposit and pick up.
Disappointed that, on collection, the car still had chips on the rear bumper and scratches on a rear door handle.

26 de septiembre de 2026
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Respuesta de Richmond Motor Group

Hi Iain,

Thank you for taking the time to share your feedback. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valorada con 5 estrellas sobre 5

First trip to Skoda Portsmouth…

from the first trip to Skoda Portsmouth we were made to feel welcome. Piers Barron, from the Sales department was very helpful and answered all our questions about the Skoda Karoq we were interested in. the service and attention to detail in answering our question was excellent. We took the car out for a test drive but did not find it to our requirements and explained why. Piers was very understanding and after asking if we still were looking at a karoq he said that he had another one but it was not ready for test drive but would be ready in a couple of days if we wished to see it. We came back and test drove it and found it to a excellent car and decided to buy it, Piers was helpful throughout the whole process of buying the car and with our sending of funds through to Richmond account. On the day of the handover he helped with all the paperwork and assisted me with sorting out the car tax. The customer service given by his team was always excellent as they always said hello to my wife and I when there and were always smiling. At no time during my time at Skoda Portsmouth did i feel any pressure to buy anything and i felt comfortable at all times.

26 de septiembre de 2026
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

We truly appreciate you taking the time to share your wonderful experience with us. We are so pleased to hear that our team made you feel welcome from your first visit. It is fantastic to know that the assistance provided throughout your car-buying journey, from initial inquiries to the handover, was excellent and that you felt comfortable and unpressured. We are delighted that you found the perfect car for your needs.

Valorada con 5 estrellas sobre 5

We have just brought a new Hyundai from…

We have just brought a new Hyundai from Richmond Portsmouth, and we're totally looked after by Faith Whittaker, she explained the whole process and dealt with it all very efficiently. Would highly recommend Richmond Hyundai at Portsmouth for all there help in making this a smooth transition. Thank you and thank you Faith for all your help.

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your wonderful feedback and 5-star rating! We're so glad to hear that our team member looked after you and explained the whole process efficiently, making your transition smooth.

Valorada con 5 estrellas sobre 5

I bought a car through Elliot a week or…

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and patient whilst we got I got that sorted. We was very accommodating with having a quick turn around with my new Bayon! Thanks so much Elliot and team!

19 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so happy to hear about your positive experience with us! We always strive to provide understanding and patient service, especially during tricky situations. We are glad we could accommodate a quick turnaround for your new car. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Highly recommended

Just purchased third car from hyibdai guildford. Elliott Falkner has been amazing each time. Highly recommended

19 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so pleased to hear about your continued positive experiences with us. It's wonderful to know that our team consistently provides excellent service. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

This is the 3rd car we have bought…

This is the 3rd car we have bought through Elliott Falkner, great service, really helpful and friendly

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so pleased to hear you had another excellent experience with us. We appreciate your kind words and loyalty!

Valorada con 5 estrellas sobre 5

Superb help and support from Michael.

Superb help and support from Michael.
He made the process so easy and looking forward to my new MG.

29 de septiembre de 2026
Opinión espontánea
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

We're so glad to hear that the process was easy and that you're looking forward to your new car! We appreciate your kind words and five-star rating.

Valorada con 5 estrellas sobre 5

Easy communication from Jagdeep Bhakar…

Easy communication from Jagdeep Bhakar who helped me with all the paperwork and information required. The car colour was acquired and the car sorted in a very short time. I am very happy with all of the service from the retailer.

29 de septiembre de 2026
Opinión espontánea
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

We appreciate your positive feedback! We're delighted to hear that our team provided easy communication and helped with all the necessary paperwork and information. We're glad the car was sorted quickly and that you are very happy with our service.

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