We were very impressed by Ned who We had an appointment with to look at MG Urban eco. He was helpful and accompanied us on our test drive. We initially approached MG as the offer of 0% on PCP finance... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We were very impressed by Ned who We had an appointment with to look at MG Urban eco. He was helpful and accompanied us on our test drive. We initially approached MG as the offer of 0% on PCP finance... Ver más
La empresa ha respondido
We were looked after by Marius having booked an appointment & test drive. Marius was very friendly, easy to chat with without being pushy & explained all our options. From first appointment through to... Ver más
La empresa ha respondido
Marius mokus, was the sales person who helped me. He was brilliant from start to finish. He was very professional, friendly and extremely helpful. I have been to several car showrooms recently and Mar... Ver más
La empresa ha respondido
Having been in contact with Abigail when we were looking at cars for myself previously, when the time came for my Mum to downsize her car we knew exactly who to speak to. Abigail quickly found my M... Ver más
La empresa ha respondido
Escrito por la empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery and Geely.
We pride ourselves on stocking a vast range of quality vehicles; used cars through our Richmond Select programme, nearly new cars and cars directly from the manufacturers.
Whether it's helping to find the perfect Motability Scheme solution to suit all your driving needs, or whether you’re interested in expanding your business fleet with our brand new cars, we have teams of specialists to make sure you find exactly what you’re looking for.
Not only that, we have a team of motoring experts who offer comprehensive servicing for all makes of vehicles from our state-of-the-art workshops.
Contact Us >Fitzherbert Road, PO6 1RU, Portsmouth, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good experience, without being exceptional.
Pros: Friendliness of staff. Reasonable choice of suitable cars.
Cons: Too many emails, without forewarning or explanation, between deposit and pick up.
Disappointed that, on collection, the car still had chips on the rear bumper and scratches on a rear door handle.

Respuesta de Richmond Motor Group
from the first trip to Skoda Portsmouth we were made to feel welcome. Piers Barron, from the Sales department was very helpful and answered all our questions about the Skoda Karoq we were interested in. the service and attention to detail in answering our question was excellent. We took the car out for a test drive but did not find it to our requirements and explained why. Piers was very understanding and after asking if we still were looking at a karoq he said that he had another one but it was not ready for test drive but would be ready in a couple of days if we wished to see it. We came back and test drove it and found it to a excellent car and decided to buy it, Piers was helpful throughout the whole process of buying the car and with our sending of funds through to Richmond account. On the day of the handover he helped with all the paperwork and assisted me with sorting out the car tax. The customer service given by his team was always excellent as they always said hello to my wife and I when there and were always smiling. At no time during my time at Skoda Portsmouth did i feel any pressure to buy anything and i felt comfortable at all times.

Respuesta de Richmond Motor Group
We have just brought a new Hyundai from Richmond Portsmouth, and we're totally looked after by Faith Whittaker, she explained the whole process and dealt with it all very efficiently. Would highly recommend Richmond Hyundai at Portsmouth for all there help in making this a smooth transition. Thank you and thank you Faith for all your help.

Respuesta de Richmond Motor Group
I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and patient whilst we got I got that sorted. We was very accommodating with having a quick turn around with my new Bayon! Thanks so much Elliot and team!

Respuesta de Richmond Motor Group
Just purchased third car from hyibdai guildford. Elliott Falkner has been amazing each time. Highly recommended

Respuesta de Richmond Motor Group
This is the 3rd car we have bought through Elliott Falkner, great service, really helpful and friendly

Respuesta de Richmond Motor Group
Superb help and support from Michael.
He made the process so easy and looking forward to my new MG.

Respuesta de Richmond Motor Group
Easy communication from Jagdeep Bhakar who helped me with all the paperwork and information required. The car colour was acquired and the car sorted in a very short time. I am very happy with all of the service from the retailer.

Respuesta de Richmond Motor Group
Robbie made the whole process very easy for myself and was very helpful in every step! Great customer service from him

Respuesta de Richmond Motor Group
Kelly was very helpful and supported us through our purchase. Very happy overall and would recommend

Respuesta de Richmond Motor Group
Excellent service by OP, answered all of my questions, please refer to him for any questions regarding a Hyundai

Respuesta de Richmond Motor Group
OP HAS BEEN BRILLIANT, LOOKED AFTER ME ON A BRAND NEW i20, VERY HELPFUL AND POLITE THANK YOU OP

Respuesta de Richmond Motor Group
Geoff Cain Sales Rep was excellent and very knowledgeable and there was no pushing into a sale.
Service was great
Would definitely recommend purchasing a car from here.

Respuesta de Richmond Motor Group
Excellent and professional service for our MG HS Hybrid+ Trophy. Good part exchange deal. Thank you Dan!

Respuesta de Richmond Motor Group
Op have me great customer service and I am really happy with the service thanks

Respuesta de Richmond Motor Group
Ben was amazing very helpful,i would not hesitate to return in the future although I hope the car will last a while ,He was polite and although costly lol a pleasurable experience which could of been very stressful thanks

Respuesta de Richmond Motor Group
I was looking for a Vitara Ultra and spoke with Robbie over the phone who was very helpful throughout the process. Robbie made me a very good offer on a Kuro and l went for it. I could not be more happy, the car is great! The whole process was simple, honest and professional. Thanks Robbie!

Respuesta de Richmond Motor Group
Michaela at Southampton Chery provided great customer service and was very professional . She listened , was polite , enthusiastic and was able to answer any of my questions .
I am delighted with my new Tiggo 4 - great value for money . Overall a great experience from our first test drive to collecting my new car !

Respuesta de Richmond Motor Group
I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions that I had. Fantastic job experience and I am so happy with my new car thank you Akash

Respuesta de Richmond Motor Group
Great service from Marius Mockus

Respuesta de Richmond Motor Group
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.