Richmond Motor Group Opiniones 

9016
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were very impressed by Ned who We had an appointment with to look at MG Urban eco. He was helpful and accompanied us on our test drive. We initially approached MG as the offer of 0% on PCP finance... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looked after by Marius having booked an appointment & test drive. Marius was very friendly, easy to chat with without being pushy & explained all our options. From first appointment through to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Marius mokus, was the sales person who helped me. He was brilliant from start to finish. He was very professional, friendly and extremely helpful. I have been to several car showrooms recently and Mar... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having been in contact with Abigail when we were looking at cars for myself previously, when the time came for my Mum to downsize her car we knew exactly who to speak to. Abigail quickly found my M... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Estación de inspección de automóviles
  7. Servicio de automóvil

Sobre Richmond Motor Group

Escrito por la empresa

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Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery and Geely.

We pride ourselves on stocking a vast range of quality vehicles; used cars through our Richmond Select programme, nearly new cars and cars directly from the manufacturers.

Whether it's helping to find the perfect Motability Scheme solution to suit all your driving needs, or whether you’re interested in expanding your business fleet with our brand new cars, we have teams of specialists to make sure you find exactly what you’re looking for.

Not only that, we have a team of motoring experts who offer comprehensive servicing for all makes of vehicles from our state-of-the-art workshops.

Contact Us >

Información de contacto


4,8

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(9016)

1665 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good experience

Good experience, without being exceptional.
Pros: Friendliness of staff. Reasonable choice of suitable cars.
Cons: Too many emails, without forewarning or explanation, between deposit and pick up.
Disappointed that, on collection, the car still had chips on the rear bumper and scratches on a rear door handle.

26 de septiembre de 2026
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

Hi Iain,

Thank you for taking the time to share your feedback. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valorada con 5 estrellas sobre 5

First trip to Skoda Portsmouth…

from the first trip to Skoda Portsmouth we were made to feel welcome. Piers Barron, from the Sales department was very helpful and answered all our questions about the Skoda Karoq we were interested in. the service and attention to detail in answering our question was excellent. We took the car out for a test drive but did not find it to our requirements and explained why. Piers was very understanding and after asking if we still were looking at a karoq he said that he had another one but it was not ready for test drive but would be ready in a couple of days if we wished to see it. We came back and test drove it and found it to a excellent car and decided to buy it, Piers was helpful throughout the whole process of buying the car and with our sending of funds through to Richmond account. On the day of the handover he helped with all the paperwork and assisted me with sorting out the car tax. The customer service given by his team was always excellent as they always said hello to my wife and I when there and were always smiling. At no time during my time at Skoda Portsmouth did i feel any pressure to buy anything and i felt comfortable at all times.

26 de septiembre de 2026
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Respuesta de Richmond Motor Group

We truly appreciate you taking the time to share your wonderful experience with us. We are so pleased to hear that our team made you feel welcome from your first visit. It is fantastic to know that the assistance provided throughout your car-buying journey, from initial inquiries to the handover, was excellent and that you felt comfortable and unpressured. We are delighted that you found the perfect car for your needs.

Valorada con 5 estrellas sobre 5

We have just brought a new Hyundai from…

We have just brought a new Hyundai from Richmond Portsmouth, and we're totally looked after by Faith Whittaker, she explained the whole process and dealt with it all very efficiently. Would highly recommend Richmond Hyundai at Portsmouth for all there help in making this a smooth transition. Thank you and thank you Faith for all your help.

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your wonderful feedback and 5-star rating! We're so glad to hear that our team member looked after you and explained the whole process efficiently, making your transition smooth.

Valorada con 5 estrellas sobre 5

I bought a car through Elliot a week or…

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and patient whilst we got I got that sorted. We was very accommodating with having a quick turn around with my new Bayon! Thanks so much Elliot and team!

19 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so happy to hear about your positive experience with us! We always strive to provide understanding and patient service, especially during tricky situations. We are glad we could accommodate a quick turnaround for your new car. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Highly recommended

Just purchased third car from hyibdai guildford. Elliott Falkner has been amazing each time. Highly recommended

19 de septiembre de 2026
Opinión espontánea
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

We are so pleased to hear about your continued positive experiences with us. It's wonderful to know that our team consistently provides excellent service. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

This is the 3rd car we have bought…

This is the 3rd car we have bought through Elliott Falkner, great service, really helpful and friendly

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so pleased to hear you had another excellent experience with us. We appreciate your kind words and loyalty!

Valorada con 5 estrellas sobre 5

Superb help and support from Michael.

Superb help and support from Michael.
He made the process so easy and looking forward to my new MG.

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We're so glad to hear that the process was easy and that you're looking forward to your new car! We appreciate your kind words and five-star rating.

Valorada con 5 estrellas sobre 5

Easy communication from Jagdeep Bhakar…

Easy communication from Jagdeep Bhakar who helped me with all the paperwork and information required. The car colour was acquired and the car sorted in a very short time. I am very happy with all of the service from the retailer.

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your positive feedback! We're delighted to hear that our team provided easy communication and helped with all the necessary paperwork and information. We're glad the car was sorted quickly and that you are very happy with our service.

Valorada con 5 estrellas sobre 5

Robbie made the whole process very easy…

Robbie made the whole process very easy for myself and was very helpful in every step! Great customer service from him

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your wonderful five-star review! We're so glad to hear that the process was easy and that our team provided great customer service.

Valorada con 5 estrellas sobre 5

Kelly was very helpful and supported us…

Kelly was very helpful and supported us through our purchase. Very happy overall and would recommend

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your fantastic review and five-star rating! We're so glad to hear that our team was very helpful and supportive throughout your purchase.

Valorada con 5 estrellas sobre 5

Excellent service by OP

Excellent service by OP, answered all of my questions, please refer to him for any questions regarding a Hyundai

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We appreciate your five-star rating! We're so glad to hear that our team provided excellent service and answered all of your questions.

Valorada con 5 estrellas sobre 5

OP HAS BEEN BRILLIANT

OP HAS BEEN BRILLIANT, LOOKED AFTER ME ON A BRAND NEW i20, VERY HELPFUL AND POLITE THANK YOU OP

29 de septiembre de 2026
Opinión espontánea
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

We're so happy to hear that you had such a brilliant experience with us and that you were well looked after with your new car! We appreciate your kind words.

Valorada con 5 estrellas sobre 5

Excellent

Geoff Cain Sales Rep was excellent and very knowledgeable and there was no pushing into a sale.
Service was great
Would definitely recommend purchasing a car from here.

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We're so glad to hear that our team member was excellent and very knowledgeable! It's wonderful that the service was great and that you would recommend purchasing a car from us.

Valorada con 5 estrellas sobre 5

Excellent and professional service for…

Excellent and professional service for our MG HS Hybrid+ Trophy. Good part exchange deal. Thank you Dan!

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We're so glad to hear you received excellent and professional service, and that you were happy with your part exchange deal. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Op have me great customer service and I…

Op have me great customer service and I am really happy with the service thanks

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so happy to hear that you had such a positive experience with us! It's wonderful to know that our team provided great customer service.

Valorada con 5 estrellas sobre 5

Ben was amazing

Ben was amazing very helpful,i would not hesitate to return in the future although I hope the car will last a while ,He was polite and although costly lol a pleasurable experience which could of been very stressful thanks

29 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We are so happy to hear that you had such a positive experience with Ben!

Valorada con 5 estrellas sobre 5

Vitara Kuro

I was looking for a Vitara Ultra and spoke with Robbie over the phone who was very helpful throughout the process. Robbie made me a very good offer on a Kuro and l went for it. I could not be more happy, the car is great! The whole process was simple, honest and professional. Thanks Robbie!

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Richmond Motor Group

We're so pleased to hear about your fantastic experience! It's wonderful that our team member was very helpful throughout the process and made you a great offer. We're delighted you're happy with your new car and that the whole process was simple, honest, and professional.

Valorada con 5 estrellas sobre 5

Great customer service

Michaela at Southampton Chery provided great customer service and was very professional . She listened , was polite , enthusiastic and was able to answer any of my questions .
I am delighted with my new Tiggo 4 - great value for money . Overall a great experience from our first test drive to collecting my new car !

28 de septiembre de 2026
Opinión espontánea
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

We are so pleased to hear about your great experience and 5-star rating! It's wonderful that our team provided professional and enthusiastic customer service, answering all your questions. We're delighted you're happy with your new car and that the entire process was a great experience.

Valorada con 5 estrellas sobre 5

Richmond Guildford

I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions that I had. Fantastic job experience and I am so happy with my new car thank you Akash

21 de septiembre de 2026
Opinión espontánea
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

We are so pleased to hear about your fantastic experience purchasing your new car! It's wonderful that our team made the process smooth and was happy to answer all your questions. We're delighted you're so happy with your new car.

Valorada con 5 estrellas sobre 5

Great service from Marius Mockus

Great service from Marius Mockus

28 de septiembre de 2026
Opinión espontánea
Logotipo de Richmond Motor Group

Respuesta de Richmond Motor Group

We're delighted to hear about your positive experience with us. We truly appreciate your kind words and valuable feedback.

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