I mistakenly ordered the wrong acoustic trickle vents and arranged for them to be returned. The company has received the items, but I’ve been told a refund must first be “authorised by a manager,” e... Ver más
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Consulta las opiniones de los clientes
I have ordered some lock and fixings. Paid them for next day delivery. they delivered wrong stuff. I was told they are investigating so i can buy from somewhere else and i will be refunded. From one m... Ver más
La empresa ha respondido
Can't order different items online so you will be left ordering multiple items paying for delivery for each! Sent message to point out the online flaw, as yet to receive a reply, wonder why...
Paid for next day delivery, turned up about 4 days later , requested a refund on carriage from sales office , not even a reply !!!!! Terrible service
Información sobre la empresa
- Tienda de equipos de seguridad
- Proveedor de productos de limpieza
- Tienda de puertas
- Diseñador de interiores
- Tienda de herramientas
Información proporcionada por diversas fuentes externas
We’ve got window and door hardware to order by phone or online for next day delivery nationwide. Brands like Yale, Maco, Trojan and Hoppe available off the shelf. Get installation products like glazing packers and silicones as well as guttering, fascias and soffits.
Información de contacto
Telford Way, Cross Park, MK42 0PQ, Bedford, Reino Unido
- 01234 242724
- sales@windowware.co.uk
- windowware.co.uk
1,3
Muy malo
758 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful in identifying window…
Very helpful in identifying window parts & quick delivery
17 de julio de 2018
Opinión espontánea
Good products and very helpful staff.
13 de julio de 2018
Opinión espontánea
Respuesta de Window Ware
Thank you Mr Evans, we're super happy to hear about your experience.
Hope to welcome you back again soon
Regards
Sarah
Excellent
Excellent! Order delivered super fast. I ordered the wrong part but Lorna went the extra mile to sort things out for me. Nice people to do business with :)
13 de julio de 2018
Opinión espontánea
Respuesta de Window Ware
Hi Chris
Thanks for taking the time to let us know about your experience. Lorna is really pleased she was able to help.
Hope to welcome you back again soon.
Regards
Sarah
Excellent service
12 de julio de 2018
Opinión espontánea
Dead bolt arrived in good time
Dead bolt arrived in good time, all works well, thanks!
11 de julio de 2018
Opinión espontánea
Web site is not user friendly .
6 de julio de 2018
Opinión espontánea
Respuesta de Window Ware
Hello there and thank you for taking the time to give us some feedback on our website.
If you would be so kind as to give us some further feedback on how we could improve our site, we'd love to hear from you.
We can be reached by email - marketing@windowware.co.uk or by phone on 01234 242724 (option 5).
Hope to hear from you again soon.
Many thanks
Sarah
EFFICIENT AND PLEASENT STAFF
EFFICIENT AND PLEASENT STAFF. ORDERS ARRIVE ON TIME.
2 de julio de 2018
Opinión espontánea
Very good service and fast delivery
24 de junio de 2018
Opinión espontánea
Excellent service
Excellent service, fast delivery option available. Our windows are now working perfectly. Would definitely use this company again.
22 de junio de 2018
Opinión espontánea
Great service
20 de junio de 2018
Opinión espontánea
I'm satisfied with them for three…
I'm satisfied with them for three reasons:
-The quality of the product is good,
-They delivered the the item extremely quickly,
-This is all for a reasonable price.
I would recommend them to anyone.
19 de junio de 2018
Opinión espontánea
Great service.
19 de junio de 2018
Opinión espontánea
I paid an extra £10 for next day…
I paid an extra £10 for next day delivery but had to wait two days.I emailed you to discuss this and you never replied.Not very good as i was a first time customer who was looking to order a lot in the future.
18 de junio de 2018
Opinión espontánea
Excellent Service
Excellent service from start to finish. I will definitely be using again.
Thank You Window Ware.
13 de junio de 2018
Opinión espontánea
Very good and rapid service
Very good and rapid service. Supplied just what I needed.
13 de junio de 2018
Opinión espontánea
Easy to do business with and very…
Easy to do business with and very helpful when there is a problem (although not caused by them)
12 de junio de 2018
Opinión espontánea
Excellent company, website, service, prices, delivery, etc!
After trawling the Internet for a black cat flap to fit in our new patio door windows I accidentally came across Window Ware and, boy am I glad I did! The website was REALLY easy to negotiate through, the prices were excellent and, most of all, when I made a mistake with my order (I ordered white by accident and I TOTALLY didn't want white in our black framed door windows!!!). I sent them an email and they responded virtually straight away and put my mind at ease immediately, saying they would ensure that I received the clear one I actually required. I didn't hold out much hope as people promise the Earth but don't always carry it out - however, the following week I received my package and it was a clear one.
Also, all the cat flaps on Ebay were two to three week delivery, this was only two working days!!!!!
I would definitely recommend Window Ware as their service is very, very good!
Thanks
8 de junio de 2018
Opinión espontánea
Respuesta de Window Ware
Thanks Wendy for the awesome review! We're so pleased we managed to help you!
Many thanks
Sarah
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