I spoke with Kyle when I purchased my Pure Cremation. He explained everything to me very clearly. I called again twice to give further information. I spoke to Annalise and Jo. They all were very respe... Ver más
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Consulta las opiniones de los clientes
Its an easy read and informative of whats included and knowing it in an insurance fund that protects your money if anything happens to the company. Its very cheap compared to what traditional funerals... Ver más
La empresa ha respondido
My parents wanted to both get a pure cremation so we made contact and spoke to a friendly man called Dan (Daniel Sinclair) who helped us every step of the way to make sure it was what my parents want... Ver más
La empresa ha respondido
Simple to set up plan great price all fits my funeral requirements. Easy information to understand and great customer care should you require any help. Thank you Pure Cremation for taking the weight o... Ver más
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Información sobre la empresa
Sobre Pure Cremation
Escrito por la empresa
About Pure Cremation
Pure Cremation is Britain's most-chosen funeral plan provider – and the only provider of a pure cremation. Our funeral plan includes everything you need for a dignified, respectful funeral – so there’s nothing else that family need arrange or pay for. A pure cremation means your funeral, your way – guaranteed. We are delighted to have more 5-star customer reviews on Trustpilot than any other funeral provider.
A pure cremation is just like a traditional funeral, but without a ceremony at the crematorium. That means family can arrange a much more personal send-off, and it means our plans are much more affordable – less than half the cost of a traditional funeral.
FREE GUIDE FUNERAL PLANS FAQ'S Pure Cremation Funeral Planning Limited is authorised and regulated by the Financial Conduct Authority. Registered address: Charlton Park Crematorium, Charlton Down, Andover, SP110TA. Tel: 01264 319 319. Registered in England and Wales No. 09906976.Información de contacto
Charlton Park Crematorium, SP11 0TA, Andover, Reino Unido
- 0800 033 77 37
- planningahead@purecremation.co.uk
- www.purecremation.co.uk
4,8
Excelente
35 mil opiniones
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Respuesta de Pure Cremation
Thank you for this lovely feedback.
Kind regards,
Pure Team
very helpful to deal with
Purchased by phone very easy to do found them to be very friendly and helpful Would recomend this company.
11 de septiembre de 2026
Respuesta de Pure Cremation
We're so pleased that you found our team friendly and helpful. Thank you for recommending us.
Kind regards,
Pure Team
Easy to arrange
11 de septiembre de 2026
Respuesta de Pure Cremation
Thank you for rating us with top marks.
Kind regards,
Pure Team
Very nice experience 😀
They were very patient with me, and explained everything very clearly to me.I would definitely recommend them to friends.
11 de septiembre de 2026
Respuesta de Pure Cremation
Thank you for your recommendation. We're so pleased that our team was patient and clearly explained everything to you.
Kind regards,
Pure Team
Simple to set up plan great price all…
Simple to set up plan great price all fits my funeral requirements. Easy information to understand and great customer care should you require any help. Thank you Pure Cremation for taking the weight of my mind. Mrs E Walker
11 de septiembre de 2026
Respuesta de Pure Cremation
Thank you for your feedback. We are so pleased to know that setting up your plan was simple and that our customer care team could provide clear information and support.
Kind regards,
Pure Team
Respuesta de Pure Cremation
Thank you for sharing your positive experience!
Kind regards,
Pure Team
ease of organising plan
31 de agosto de 2026
Respuesta de Pure Cremation
Thank you, we like being straightforward people to deal with.
Kind Regards,
Pure Cremation Team
My parents wanted to both get a pure…
My parents wanted to both get a pure cremation so we made contact and spoke to a friendly man called Dan (Daniel Sinclair) who helped us every step of the way to make sure it was what my parents wanted and they understood everything.
Dan was friendly, professional, kind and understanding
10 de septiembre de 2026
Respuesta de Pure Cremation
It's wonderful to hear that our team member provided such friendly, professional, and understanding support, ensuring your parents' wishes were met and everything was clear.
Kind regards,
Pure Cremation Team
Mun's review
Electra answered all my questions concisely and very pleasantly therefore making the experience not at all daunting.
10 de septiembre de 2026
Respuesta de Pure Cremation
Thank you for your kind words. We're so pleased to hear that our team member was able to answer all your questions clearly and pleasantly, making the experience easy for you.
Kind regards,
Pure Cremation Team
New policy
From start to agreeing to the policy the lady I spoke to was brilliant
10 de septiembre de 2026
Respuesta de Pure Cremation
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience with the team member you spoke to.
Kind regards,
Pure Cremation Team
So far so good but will not know until…
So far so good but will not know until the service is used.But what is annoying always asking to rate the service.Find out when the loved one is not here
10 de septiembre de 2026
Respuesta de Pure Cremation
We appreciate your feedback and understand your point about the timing of review requests. We are always working to improve our processes and will consider your comments as we refine our approach.
Kind regards,
Pure Cremation Team
How is it possible to give a result on…
How is it possible to give a result on how well you've done, before it's happend, and once happend no longer about to give a score, so far we chatted on phone, read the terms and conditions ourselves and paid your company the money, I ask, how well have we done.
10 de septiembre de 2026
Respuesta de Pure Cremation
We appreciate you taking the time to share and would like to clarify that we are asking for you to review the sale of the plan, we are sorry for any confusion caused.
We trust the setup of your plan went well and has provided you with peace of mind.
Kind regards,
Pure Cremation Team
Pure Team
Respuesta de Pure Cremation
We're so pleased to hear that you found the arrangement process easy and that we were able to correct a mistake without any fuss. Thank you for your wonderful feedback.
Kind regards,
Pure Cremation Team
Great service and quick delivery 👏 👌 👍
Great service and quick delivery 👏 👌 👍
10 de septiembre de 2026
Respuesta de Pure Cremation
Thank you, we are pleased you have received your documentation promptly.
Kind Regards,
Pure Cremation Team
Apart from not recriving my £100 refund…
Apart from not recriving my £100 refund service was excellent
10 de septiembre de 2026
Respuesta de Pure Cremation
Thank you for taking the time to leave a review. We can see we have been in contact with you regarding this however, if you have any further queries please email us at customercare@purecremation.co.uk
Kind Regards,
Pure Cremation Team
Good communication
Good communication
Talked me through what happens when the day arrives
Would recommend
And gave me piece of mind
3 de septiembre de 2026
Respuesta de Pure Cremation
Thank you for your wonderful feedback. We are so pleased to hear that our communication provided you with peace of mind and that you would recommend us.
Kind regards,
Pure Cremation Team
Speaking to someone who explained in…
Speaking to someone who explained in detail about what I wanted,nothing else to worry about, everything in place,very satisfied with service i got.
3 de septiembre de 2026
Respuesta de Pure Cremation
We are so pleased to hear that our team provided you with such a detailed and satisfying experience. We appreciate your kind words and positive feedback.
Kind regards,
Pure Cremation Team
Respuesta de Pure Cremation
We're so glad to hear you had the support of our team and that we've been able to provide you with peace of mind.
Kind regards,
Pure Cremation Team
It was so easy for my husband and I to…
It was so easy for my husband and I to pick up the phone and ring Pure Cremation and get through to a lovely lady who straight away put us at such ease. We felt really comfortable to ask anything at all, and ask her advice on a number of worries. She was so helpful, and took the time to find out all our needs and it was wonderful not to be rushed on this very important subject. We are now at peace that when the time comes we will be really looked after. We can see why Pure Cremation is so popular thank you
2 de septiembre de 2026
Respuesta de Pure Cremation
It's wonderful to hear that you and your husband had such a comforting experience when contacting us. We're so pleased that our team was able to put you at ease and provide helpful guidance without rushing you. Knowing that you feel at peace for the future means a great deal to us.
Kind regards,
Pure Cremation Team
Hi All
Hi All, thank you you made it easy and I have all the advice and documents for both myself and David Cook, he's cheeky waiting for is gift card but I have reiterated it will be 3 months to be eligible!!! but thank you most helpful on the phone, polite and caring, a big well done, and will recommend your service xx
7 de septiembre de 2026
Respuesta de Pure Cremation
We're so pleased to hear that you found our service helpful and that our team was polite and caring on the phone. It's wonderful to know we could make the process easy for you and that you'd recommend us.
Kind regards,
Pure Cremation Team
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