WonderDays Opiniones 

664
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought my wife a balloon ride last year and when we went to book there was no availability. I emailed to explain this and received a reply from Lizzie M within 30 minutes, explaining that normally t... Ver más

Valorada con 5 estrellas sobre 5

I'm incredibly grateful to Lizzy for all her amazing help, kindness and compassion. She went above and beyond to help me with an expired voucher. I didn't know what to expect when I've emailed,... Ver más

Valorada con 5 estrellas sobre 5

I have just booked to see SIX with four others, and due to some health problems I find online booking quite difficult. I e-mailed Wonder Days to explain and received a lovely e-mail back from Jes... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I had to contact Wonder Days on a Monday early because on the previous Saturday I had ordered aand paid for a birthday gift voucher for my grandson but soon after placing the order I found that he ha... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos

Escrito por la empresa

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

664 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(664)

375 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Customer Service

Lizzie was a great help to me when I had a slight issue with a voucher extension. Very efficient and very easy.

Would recommend.

Great customer service.

30 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you and we hope you have a great experience when you do it.

Valorada con 5 estrellas sobre 5

Lizzies customer service was superb

Lizzies customer service was superb, she showed me step by step how to book and what to press, absolutely fantastic

29 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you Kerri for taking the time to leave the review.

Valorada con 5 estrellas sobre 5

Beyond Efficient.

I sent a request early this morning asking for a replacement voucher to be sent to my son. Lizzie replied quickly and had already sent him the voucher.
Very quick, very helpful, very efficient.

28 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We're glad that Lizzie gave you such efficient service and we hope your son enjoys his experience.

Valorada con 5 estrellas sobre 5

Expert and friendly service from Lizzie

I bought six vouchers for my adult children and their kids last xmas, and from the beginning I was confused. I thought the tickets expired on xmas, I misunderstood the voucher. Lizzie very kindly clarified the problem without a fuss - very straightfoward and friendly. But then my childrne didn't find the time to use them this year, and I worried the vouchers would be wasted. Lizzie again calmed me, and explained I could extend their validity for another year on your site. This was good news, but I could not figure out how to do this online. AGAIN Lizzie came to the rescue. I am so grateful for her help, and cannot commend her highly enough for being efficient and kind.

28 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

It sounds like Lizzie has been there to help at every stage, from clarifying the voucher dates to arranging the extensions when your children were unable to use them in time. We’re pleased she was able to make everything straightforward and put your mind at ease, especially when you were unsure how to arrange the extensions online. Thank you for taking the time to share your experience.

Valorada con 5 estrellas sobre 5

We’ve genuinely loved using WonderDays…

We’ve genuinely loved using WonderDays for our in-house incentives and employee rewards, as well as for supporting the charities and causes that are important to us.
I have also used them for personal gifts.
Abi was so helpful and made the whole thing easy, we have had such a positive experience and would highly recommend.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

It’s great to hear you’ve been able to use WonderDays for everything from employee rewards and incentives to personal gifts and supporting causes that matter to you. We’re pleased Abi was able to make the process easy and that you’ve had such a positive experience. We’ll pass your kind words on to Abi, and thank you for the recommendation.

Valorada con 5 estrellas sobre 5

Fantastic Morning Out

It was really fun, informative and very enjoyable. The birds were well kept and cared for and the falconer was excellent.

19 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you Julia.

Valorada con 5 estrellas sobre 5

Outstanding customer service from Lizzie

We received a gift voucher for a gelato experience. I contacted Lizzie when my attempts to book direct with the provider failed. In contrast to the experience provider Lizzie responded immediately and took the matter up with the business. She also offered to increase the voucher value to compensate for the poor service. Within days of her involvement the experience was booked and we had a great time. To apologise for the delay, the gelato business gave us extra tubs of ice cream to take away and were the only two there - so were very satisfied how things turned out. Lizzie’s customer service was outstanding.

23 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

It’s good to hear Lizzie was able to step in and get things moving when you were having trouble booking directly with the provider. We’ll pass your kind words on to Lizzie and thank you for taking the time to share such a detailed review.

Valorada con 5 estrellas sobre 5

Fabulous gift

My daughter bought us a voucher for Christmas. It was easy to redeem, great choice of shows and we had a wonderful time in London.

14 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We're glad you had a wonderful time and thank you for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Such a fabulous and friendly service…

Such a fabulous and friendly service from Lizzie (and Philip) at Wonder Days. We needed to split our voucher and they made that so easy and replied to everything straight away. Thank you so much.

23 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

It’s good to hear Lizzie and Philip were able to make splitting your voucher straightforward and respond so quickly to your questions. Thank you for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Lizzie was extremely helpful

Lizzie was extremely helpful and considerate. She kindly extended the date on a voucher I’d purchased so I could fit it in with my schedule.

23 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re pleased Lizzie was so helpful and considerate. We’ll pass your feedback on to her and thank you for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Lizzie was fantastic.

Lizzie was fantastic.
I sent an email this morning & was responded to within the hour, Lizzie was very helpful & answered my question.
Thank you so much Lizzie.
Cannot wait to see my Grandson's face :-)

23 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

It’s good to hear Lizzie was able to get back to you so quickly and answer your question. We’re pleased she was able to help and hope your grandson enjoys his surprise. Thank you for taking the time to leave a review.

Valorada con 4 estrellas sobre 5

WonderDay's Customer Support

This review is purely for WonderDay's customer service as the voucher has not yet been redeemed.

In short, I paid for 24/48 delivery on the voucher pack - the courier reported an issue at their depot and, to date, the voucher pack has still not been found/delivered. I contact WD's customer support and received a prompt response from Lizzie, who was quick to arrange the re-sending of the voucher pack and also refunded the extra cost I paid for fast delivery of my original order - without prompting too!

So, kudos to WD customer support, and in particular, Lizzie - great job!

21 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re pleased Lizzie was able to get a replacement voucher pack sent out and arrange a refund for the additional delivery charge. It’s good to hear she dealt with the issue quickly and took care of the extra cost without you having to ask.

Valorada con 5 estrellas sobre 5

Great time on the canal

My daughter bought me this experience for my birthday as a surprise. She knows we don’t like to travel far so getting on the barge in burscough, a half hour drive away, was perfect for us. We had no idea what to expect so we were pleasantly surprised with the great set up. The weather was perfect and the afternoon tea was provided by the pub, which had clearly all been freshly made. The chap in charge of the barge was friendly and chatty and we were soon on our was with a complimentary glass of wine, which was great coz I love a freebie. The sail down the canal was stunning, passing other barges and seeing some lovely gardens from the houses leading down to the canal. All in all a great couple of hours out and would defo do it again and would highly recommend.

23 de agosto de 2026
Opinión espontánea
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Respuesta de WonderDays

It sounds like your daughter picked a good birthday surprise, especially with the barge being so close to home! A freshly made afternoon tea, a glass of wine and a peaceful trip along the canal sounds like a pretty good way to spend a couple of hours. We’re pleased you enjoyed it and would do it again. Thank you for the review.

Valorada con 5 estrellas sobre 5

Lizzy M is a legend!

Amazing customer service from Lizzie M! I had a issue with the expiry date on the voucher - something I had overlooked. I emailed and communicated with Lizzy M she was absolutely fantastic, she was so warm, friendly and efficient. She sorted out my issue and I can't thank her enough. Lizzy M is a legend. One of the nicest customer service I have ever received. Thank you Lizzy!

18 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

We’re pleased Lizzie was able to sort out the expiry date issue and make things straightforward for you. It’s good to hear you found her warm, friendly and efficient throughout. We’ll pass your kind words on to Lizzie and thank you for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Her understanding

After realising our voucher was about to run out I sent an email to WonderDays (expecting to be told.. ‘sorry, you either book it or loose it’)..but not the case today..a lovely lady named Lizzie went above & beyond to make sure our Christmas gift off our daughter would still be available.. so, after realising the original voucher to ‘The Wheel in London’ was no longer available she changed it and also extended it to suit our needs. We can’t thank Lizzie enough for her patience, understanding and kindness throughout this experience and is a credit to her employers.

18 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

It’s good to hear Lizzie was able to find a solution when your original experience was no longer available. She clearly took the time to find an alternative and extend the voucher so you could still use your Christmas gift. We’ll pass your kind words on to Lizzie and thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

Most Impressed

I was very impressed with the efficiency and personal attention paid to redeeming my WonderDays voucher.
Jess was very swift and helpful in her handling of the redemption, making sure we will have the very best experience. Highly recommended.

18 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

It’s good to hear Jess made the voucher redemption straightforward and took the time to make sure everything was in place for your experience. We’re pleased her quick and helpful approach made a difference. Thank you for taking the time to recommend us and share your feedback.

Valorada con 5 estrellas sobre 5

Thank you to Lizzie from Wonder Days

Thank you to Lizzie from Wonder Days, for all your help. I really look forward to my experience.

18 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you Emma and we hope you have a great time!

Valorada con 5 estrellas sobre 5

#bemoreLizzieM

I had bought a voucher for a Junior Driving Experience and then realised that the nearest site to me was over 80 miles away! (This was completely my fault for not double-checking)
Lizzie M in customer service went above and beyond to help me chose a different experience and exchange my voucher, ensuring that the experience I chose operated from a site a lot closer to me.
Oh if only all customer service departments had ladies like Lizzie M! Superb assistance and a credit to WonderDays - thank you!
#bemoreLizzieM

18 de septiembre de 2026
Opinión espontánea
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Respuesta de WonderDays

Love this #...we're going to get it trending! :-)

We’re pleased Lizzie M was able to help you find an alternative experience closer to home and arrange the voucher exchange. It’s good to hear she made the process straightforward and took the time to find a suitable option. Thank you for sharing your experience and making us smile!!

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