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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Genuinely Carelift never fails. One call to say the stair lift wasn’t functioning and a few hours later Chris was there… typically no fault found but he didn’t give up he tried everything to make sur... Ver más

Valorada con 5 estrellas sobre 5

Paul from Carelifts did our annual service on our stairlift. He is a very pleasant young man and completed the service quickly and cleanly. The fitting of a chairlift means someone in the family needs... Ver más

Valorada con 5 estrellas sobre 5

My experience with Carelift Services was very positive. They arrived promptly and dealt with the problem I was having with my son's through floor lift. James was polite and professional. I would re... Ver más

Valorada con 5 estrellas sobre 5

The engineer arrived very quickly, sorted the problem which I suspected was a failing battery. Sortd the problem quickly, very polite and cheerful chap, all back to normal, works fine.

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. también en la categoría
  3. Servicios de asistencia médica a domicilio

Escrito por la empresa

Carelift Services supply, install and offer after-sales repair, rental and maintenance on a range of mobility assisting products including, stairlifts, bathlifts, ceiling hoists & mobile hoists, and bathlifts. Across Norfolk, Suffolk, Cambridgeshire, and Essex.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

350 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(350)

83 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First annual service of stairlift.

Near the appointment time Engineer called to say he was on his way, which is much appreciated when you are waiting.
Upon arrival, enquired whether I had any problems with the stairlift, then got straight on to carry out the annual service.
Upon completion I was given a receipt and full summary of the service for my records.
All in all, a very satisfactory and friendly visit.

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company, they went all out to help my Dad out when his lift broke down.
Great staff, extremely helpful ( I phoned around a lot of companies) even though they were booked up and busy they came late in the day to sort out Dad's lift.
Also I was surprised at how reasonable the bill was.
I highly recommend this company and going forward we will be using it for all lift maintenance.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Prior to having a stairlift fitted I had a visit from Liam who carefully and sensitively assessed my needs and recommended the stairlift which would address those needs and also the type of stairlft suitable for my home. There was no hard-sell. In less than a week the stairlift was fitted by Jamie who was very efficient and very friendly. Following the installation Jamie ensured I understood how to use the lift safely. I can heartily recommend Carelift Services Ltd.

10 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

You can’t go wrong buying a chair lift…

You can’t go wrong buying a chair lift from Care Lift we have just had our first year service.
A year ago I rang company in the Saturday they rang me back Sunday, Monday they came out to give us very favourable quote and by the Thursday it was installed. I can’t express how much it has changed mine and my husbands life and it’s used several times a day as I have a craft room upstairs which I can now use again.
Paul who did our service was lovely, polite and respectful.
I would highly recommend this company
Kind Regards
Anni Jewiss

20 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just recently been fitted with a new…

Just recently been fitted with a new stairlift. Liam the director explained the options available to us, and the two engineers, Chris and Paul, were very efficient and tidied up after fitting the stairlift. Paul explained how to use the equipment clearly so we could understand how to use it. Very pleased with the experience.

21 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Carelift Services Ltd Service

Carelift Services Ltd contacted me to arrange the service that was under warranty. Paul the engineer turned up on time and carried out the service very professionally. He was polite and courteous which seems standard practice for this company. Very happy with the service provided and would happily recommend them.

10 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

10* company, great customer service

I read reviews for Carelift Services Ltd as I liked that they are local to me, I was already impressed with what I had read. I was kindly given a stairlift which unfortunately didn't fit my property. I spoke to Lesley about getting it adjusted and sent her photo's of the stairlift which she then gave to Liam. Hannah called me back to advise that the stairlift couldn't be adjusted but we then came to an agreement to part exchange it to one that would. Liam came round to measure up and go over the details, and 48 working hours later, my stairlift is installed! Chris came and fitted it for me, showed me how to use it and take away the other stairlift.
From the very first phone call, to the fitting of the stairlift, everyone has been amazing. Their customer service is second to none, very professional, very kind and caring, I honestly can't thank them enough or recommend them highly enough.
If you need a stairlift, whether your renting it, or buying a brand new or reconditioned stairlift I wouldn't recommend anyone else.
Thank you Lesley, Hannah, Liam and Chris. You've given me back my freedom and I can't thank you enough

16 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and support from CareLift

Service and support from CareLift have been excellent. At relatively short notice, Liam quickly and efficiently identified the best product to meet our needs in terms of suitability, value for money and availability within our timescale, providing full and clear advice as to the pros and cons of different available products. Installation engineers Chris and Paul arrived punctually, were friendly, helpful, respectful of us and our property, completed the installation efficiently and neatly, and cleaned up very thoroughly afterwards. The whole process was completed in just over three weeks, though it could have been just over a fortnight had we accepted the first installation date offered. Our experience of customer service so far gives us every confidence that we will receive good future support with servicing and maintenance. CareLift are a pleasure to deal with. We would recommend contacting CareLift directly, as they offer a range of products, so you are not limited to a single manufacturer.

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast service

Chris and Paul arrived on time on time got the job done despite being interrupted frequently which was taken in good part. Took the time to explain everything and make sure that I knew what I was doing and correct me when I got things wrong. Left things clean and tidy and checked through everything again with me.

6 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and communication.

The company sent Jamie to service and diagnose a problem with my stairlift. He was very generous with his time, polite and diligent. I had complicated faults with my stairlift and can now make a more educated plan on how I wish to proceed. Communication with main office was also a pleasant and easy experience.

3 de diciembre de 2024
Opinión espontánea

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