Memoria Direct Cremation & Funerals Opiniones 

Contacted on behalf of my elderly parents and from the moment Gill answered the phone she was so informative and helpful answering all the questions I asked and was very professional. I mentioned I was getting quotes from other companies and she never pushed for the sale and explained exactly what Memoria could offer at a very reasonable price which my parents were happy with. Would definitely recommend to others.

Quick very efficient service at a very reasonable price Would recommend Memoria to anyone requiring a fast, easy comprehensive funeral plan.
Special thanks to Jill for explaining everything so clearly.

Very profesional and helpful, exactly what I wanted and at a very competitve price. Was easy to arrange.

Everything was explained fully and simply and the process of booking an unwanted event was made easy.

Karen Hood was brilliant

Shaun was fabulous in his level of care and customer service. After having researched several companies it was his initial contact and discussions that gave us time to reflect and go ahead on our own time that convinced me that you were the best fit for our needs. Thank you

Karen was very informative, professional. Listened to any questions and was able to answer without hesitation. There was no sale pressure whatsoever. A very pleasant and helpful lady. Highly recommended.

Karen was very understanding easy to talk to and explained everything. Very easy to arrange and now have peace of mind.

The process was easy and very dignified. I was talked through the options and happy to let Memoria organise the Direct Cremations that we want.
Many thanks.
Pamela.

Very helpful so far hopefully that will continue when needed

Very professional and courteous member of staff.

All very clear and easy and straightforward and quick, Tracey was friendly at all times

A huge thank you to Tracey who made the whole process so easy and comfortable for us, we feel very confident and happy with our Memoria choice.

I was impressed by the prompt response to my enquiry and the thoroughness of Karens' attention to detail.
The whole process was very quick and covered everything that I required.

I am having to make plans due to my recent diagnosis. I was treated with care and respect.
The price of the plan was favourable too.

I found the staff excellent, understanding and go out.of their way to help you and sort things out to your satisfaction.
And they are easy to talk to and very professional and put your mind at ease.
I could name one particular member of staff who dealt with me, but I suspect others are equally as good at this difficult job from the brief conversations I had with those ladies as well, so I am confident that you would be handled the same way at Memoria, whoever you talk to.
I recommend Memoria to anyone.

Purchased a pre paid funeral plan for both my wife and myself. Shaun, the representative was brilliant. He clearly guided me through the process, explaining each part fully. Documents were then very quickly emailed to both my wife and myself. I would thoroughly recommend this company for their help in what is quite a emotional thing we have to do at some stage in our lives. Thank you Memoria.

Spoke to a lovely lady who made me feel very comfortable, she explained everything from start to finish and it was just what I was looking for.

Customer service, and communication this company's employe showed me was outstanding . Over a few months they gave our family time to ensure we had the right plan and the right company, they didnt spam us with silly emails saying your offer is running out, just 1 thoughtfully worded text message from whi i spoke with Shaun, as a reminder that they still had our enquiry open were happy to discuss any question if we had them . A very usefull conversation was had that re assured me of no hidden fees, and even small details like asking if I was recovering from a recent operation we'll.. genuinely after working in customer services for over 25 years this guy has shown me the best example I have ever seen . He listened, asked questions, laughed with me and generally new what it was he was doing, albeit a sales man he did more than sell us a funeral plan, he sold us trust that we have made the right choice .. I suppose with something like this only time will tell if the service we have bought reflects what we have been sold . However our very positive experince at this early stage has me hoping mum will have a respectable and peacefully send off when the time comes.

Very polite,and informative and would like to especially thank Tracey with whom nothing was to much trouble.Highly recommend.