Vinyl Flooring UK Opiniones 

Ordered the vinyl and it was delivered within the same week. Pleased with the vinyl, haven’t had to use customer services so can’t comment on that. A positive experience.

Good price, swift delivery on time and date. No issues. Vinyl delivered safely.
Above all had the right pattern and colour in stock.

Thank you

Avoid at all cost. Would have given zero stars if I could. Absolutely zero customer service to help resolve delivery issues. No help at all in chasing up the delivery company that they haven chosen as their partner. Have been waiting for weeks on a delivery that the websites estimates at 2-4 working days.

Excellent delivery and pricing (Order #VF100025911)

After ordering the flooring I received an email letting me know that unfortunately one item id selected was unavailable. I could wait for it to get back into stock or, if I accepted a 2.8mm vinyl instead of a 2.3mm vinyl,that they did have in stock, id get it on time, AND they would credit my card with 10% of my original order. Of course I was happy to accept the thicker vinyl,that would have been more expensive, at a discounted price.

Ive waited until the item was delivered before posting the review, and yes, everything was as they described, delivered within the allocated time frame too. I'm very happy withmy new flooring.

Thank you.

Order #VF100025183

I had a positive experience of Vinyl Flooring UK. I ordered a vinyl floor covering and a spray can of adhesive. The items arrived quickly and very securely packaged. I'm currently laying the floor at the moment and it's going down well. Will update if there are any issues with its performance over time.

Note: I was requested by the company to give my own honest review (Vinyl Flooring UK did not influence the rating or review I have given). They will send me a can of adhesive spray as a thank you for posting a review.

Don't believe them regarding the 25% restocking fee. If you are returning within 14 days, you do not have to pay a restocking fee. It's the law.

I had an issue with them sending out flooring which I cancelled 15 minutes after ordering, on a Friday. They told me I couldn't cancel it and would have to pay to return and pay restocking fee. Even though it was being sent on the Monday.

This was all a lie. They then said they would change their website terms and conditions if I didn't leave a bad review. This was 3 months ago and nothing has changed on their website. Still ripping people off. So here is my bad review again.

Order #VF100025374 - Absolutely no issues with the product supplied to date. My only issue is that the packaging it was supplied in was completely inappropriate and probably cost more than the item itself.

Order #VF100024137

I ordered Vinyl sheets from this website about 8 days ago. My order was late, so I looked at tracking history and it looked like it got delivered to a different address. I called the parcel company and they said the sender issued a redelivery to a different address. I called Vinyl flooring and they said they'd look into it and call me back. This was a couple of days ago. No contact yet. Very frustrating, as I needed the sheets for my parents en suite. They weren't cheap either.

Update: They have since contacted and sorted the issue for me promptly. I am very happy with their service, despite the delay, and have since amended the rating to reflect that.

Terrible experience, order placed and no email confirmation. Contacted them about this and they said they hadn’t received the payment despite the money being taken from my account and having a receipt for the payment.
I had tried to ring to sort this out but I have been hung up on and got nowhere, I am now having to go to the bank to get my money back as this issue has not been resolved and I have not received any flooring.
Probably the worst customer service experience I’ve had.

Highly recommend this company first class service from order to door step delivery (DX)
Product is fantastic just what i needed, the price was unbeatable in fact everything was first class.*****
Delivery by DX first class service aswell
*****

Great quality arrived on time and I fitted it myself 😊😊😊

very poor quality and easy to damage not suitable for flooring

Great quality products at about half the price of my previous job for the same material. Delivery was 48hrs with DX who where also very good. Was nothing not to like from start to finish.

Order #VF100022932 The service is fast and I am really happy with my flooring its very beautiful and amazing quality.

Slow delivery and so thin ,when trying to lay just ripped apart ,ended throwing it away and lesson learned ,dont buy sooo thin

Fast deliver very professional and quality flooring. Very happy with product will use again

The service is fast and I am really happy with my flooring its very beautiful and amazing quality this was my first time buying from this company and will be using them again!! Thank you ✨️

Great service and great product good company h ty o deal with fast and efficient

Order #VF100020892 great price and quick delivery on some vinyl flooring to replace some in my en suite shower room.