I have been having my windows cleaned by Your Local for some time now, and I am very happy with the service. I always receive a reminder text message the day before cleaning, and my invoice is also al... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Signed up via a salesman at the door. But wanted to delay first clean until October. Did this online, but after 5 days nobody contacted me. So I cancelled my account. Today I have just received a mess... Ver más
The recent weather had taken a toll on my front door, after Josh had finished cleaning yesterday, both my door and windows are now clean and sparkling again.
Got signed up for window cleaning service for front and back of house by salesman at the door. First clean was great after that the next clean got cancelled was only notified at the end of the day whe... Ver más
Información sobre la empresa
Escrito por la empresa
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Información de contacto
Unit 6a, New Market Lane, LS90SH, Leeds, Reino Unido
- Info@yourlocal.com
- yourlocal.com
Our Services
3,5
Medio
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
Excellent service. Very helpful with getting us set up and our first clean was done to a really high standard. Great job, thank you Joshua!
17 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so pleased to hear about your positive experience with our service! It's wonderful to know that you found our setup process helpful and that your first clean was done to a high standard. Thank you for sharing your feedback!
Joshua rang ahead before hand and…
Joshua rang ahead before hand and performed a lovely job. Great service and communication.
17 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so pleased to hear you had such a great experience with our service! We truly appreciate your positive feedback regarding the communication and quality of work.
I found Joshua to be very helpful and…
I found Joshua to be very helpful and friendly. Looking forward to seeing you again.
17 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so pleased to hear you had such a positive experience with our team member. Thank you for your kind words and we look forward to seeing you again!
Shocking service
Communication from the start has been shocking. First time I signed up they didn’t turn up on the date expected to clean but still got charged. Chased for a refund and organised a different clean day. Second time didn’t do all I asked for. Rang and complained. 3rd time didn’t turn up again and got charged. Still waiting for a refund after a week. I’ve emailed and nothing. Cancelled my cleans now and I’ll look for someone reliable.
9 de julio de 2026
Opinión espontánea
Respuesta de Your Local
Good morning Katie, I am truly sorry to hear about the incredibly frustrating experience you've had with our service. It's clear that our communication and reliability have fallen far short of expectations, and I completely understand your decision to cancel. If you could please call us on 0333 000 2012 with your contact details we will look into this immediately for you.
Many thanks.
Respuesta de Your Local
We are so pleased to hear that you had a great experience. Thank you for sharing your positive feedback with us!
Joshua did a lovely job of cleaning my…
Joshua did a lovely job of cleaning my windows and doors today.
14 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're delighted to hear that the cleaning of your windows and doors met your expectations. Thank you for your kind feedback!
Joshua is great always does a thorough…
Joshua is great always does a thorough job and is friendly and easy to talk to.
16 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so glad to hear that you consistently have a positive experience with our team member! We appreciate you taking the time to share your feedback about their thoroughness and friendly demeanor.
Joshua always has a smile on his face…
Joshua always has a smile on his face and is very friendly windows look great. Thank you for a good service
15 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're delighted to hear that you had such a positive experience with our service. We appreciate you highlighting the friendliness and the great results with your windows.
Really helpful service
Really helpful service, Joshua called in advance to let me know he was on his way. Nice bloke, did a great job
14 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're delighted to hear you had such a positive experience with our service! We appreciate you highlighting the helpful communication and great work.
I've never had any problems with these
I've never had any problems with these. Lads turn up and get the job done and billing has been fine, contacted by Joshua and a follow up message at the end. I've a 3 story house so not easy to do but the job gets done.
14 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're delighted to hear that our team consistently provides excellent service and gets the job done, even on a challenging three-story house. It's wonderful to know that our communication and billing processes have met your expectations. Thank you for your positive feedback!
Happy the service Josh is very good in…
Happy the service Josh is very good in cleaning my windows always phone's to say that he will be cleaning my windows soon good job
14 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so happy to hear that you are pleased with the window cleaning service! We appreciate you highlighting our team's communication and good work.
Ive been using these guys for a while…
Ive been using these guys for a while now and the service is still as good as it was on day 1, Josh always calls before hand to let you know hes on his way and hes always to upbeat and happy, cant recommend enough
13 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so happy to hear that your experience with our service has been consistently excellent! It's wonderful to know that the communication is appreciated and that our team member is always upbeat. Thank you for your kind words and for recommending us!
Great service by Joshua
Great service by Joshua. Excellent communication will definitely be using the service in the future.
14 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so pleased to hear you had such a great experience with our service and appreciate your positive feedback! We look forward to assisting you again in the future.
Once again Joshua has cleaned my…
Once again Joshua has cleaned my windows and conservatory to s high standard despite the high temperatures Joshua remains very pleasant and professional thanks Josh.
13 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so happy to hear that you are consistently pleased with the high standard of your window and conservatory cleaning! It's wonderful to know that our team member remained pleasant and professional even in high temperatures. Thank you for your kind words.
Joshua is very professional
Joshua is very professional. Always calls to say around what time he will be at the property to clean the windows. Respectful of the property. Cleans the cat snot off the living room window. Does a brilliant clean.
13 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so pleased to hear about your positive experience! It's wonderful to know that our team is professional, respectful of your property, and provides such a brilliant clean. Thank you for sharing your feedback!
Joshua was professional
Joshua was professional, and he did a great job. He even gave me an option of starting at the back or front. As I was running for school run. Thanks Joshua. You are a star!
10 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so pleased to hear about your positive experience! It's wonderful to know that our team member was professional and accommodating, especially with your schedule. Thank you for your kind words!
Would have scored 5 but came quite late…
Would have scored 5 but came quite late in the day.This isnt Joshua's fault as his first time on the job at my location and did a diligent job.I've been used to the company doing the windows before 11am not after 1pm but they must have had a busy schedule yesterday maybe in this warm weather period we are having.
9 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We appreciate your feedback and are glad to hear about the diligent work performed. We understand your preference for earlier service times and acknowledge the delay you experienced. We are always working to optimize our scheduling, especially during busy periods, and we will certainly take your comments into consideration as we plan our routes.
Just had my first clean by Bradley…
Just had my first clean by Bradley Render. Such a lovely friendly young lad he’s done a brilliant clean I’m very impressed would definitely recommend him
10 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We are so pleased to hear about your positive experience with our service! It's wonderful to know that you were very impressed with the brilliant clean and would recommend us. Thank you for sharing your feedback!
I can't recommend David Taylor highly…
I can't recommend David Taylor highly enough!
After initially receiving a text to say my windows were due to be cleaned and, unfortunately, no one turned up, I got in touch and the appointment was quickly rearranged without any hassle.
When David arrived, he was absolutely brilliant. He was professional from start to finish, incredibly friendly, and made the time to have a chat while getting the job done. It's refreshing to meet someone who genuinely cares about providing great customer service as well as doing an excellent job.
The windows have been cleaned to a very high standard, and David's positive attitude and approachable nature really stood out. He clearly takes pride in his work, and it shows in the results.
If you're looking for a reliable, trustworthy window cleaner who delivers excellent service with a smile, I wouldn't hesitate to recommend David Taylor. I'll definitely be using his services again. Thank you, David – keep up the fantastic work!
9 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We are so pleased to hear about your positive experience with our service. We truly value your kind words regarding the professionalism and friendly demeanor of our team member. It is wonderful to know that the quality of our work met your expectations and that you appreciate our commitment to excellent customer service. We look forward to assisting you again in the future.
Call first but still great job
The team are worth it and usually contact with a time slot. I weren't able to close the window because of the heat and they still did the job.
9 de julio de 2026
Opinión espontánea
Respuesta de Your Local
We're so happy to hear our team provided excellent service, even with the window challenge. We appreciate your kind words!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.